Data request owner
privacy@glink.so owns export, deletion, correction, and account data questions. Requests are confirmed within 2 business days and routed through active product, billing, analytics, and email systems as needed.
Privacy
Privacy and data requests
Glink stores account and product-update workspace data needed to run changelogs, roadmaps, feedback, public pages, billing, analytics, and support.
Product data
Workspace content can include changelog entries, roadmap items, feedback, discussions, project metadata, public pages, and profile information supplied by the account owner or collaborators.
Service providers
Glink uses providers for payments, analytics, email, authentication, hosting, and file storage. Support routes provider-specific deletion or correction work through the owning system when required.
Lifecycle email controls
Unsubscribe, complaint, support-block, and manual-suppression records prevent future lifecycle sends for the affected recipient until a verified resubscribe or support clearance exists.
Owner, SLA, and escalation
These contacts are the public routing contract for Glink support, trust, billing, and security requests.
- Owner
- Glink Product Engineering
- Escalation owner
- Kitze / Glink platform owner
- Primary support
- support@glink.so
- Security contact
- security@glink.so
- Privacy contact
- privacy@glink.so
- SLA
- First human response within 1 business day; urgent security and billing issues are triaged the same business day.