Account responsibility
You are responsible for keeping account access secure, publishing content you have rights to use, and ensuring public project, changelog, roadmap, and feedback pages do not expose secrets or private customer data.
Terms
Glink service terms
These terms summarize the operating contract for using Glink to publish product updates, changelogs, roadmaps, feedback, and related public product pages.
Acceptable use
Do not use Glink for spam, phishing, malware, illegal content, deceptive publishing, credential collection, or attempts to disrupt the service or other customer workspaces.
Billing and cancellation
Paid subscriptions are billed by the payment provider shown at checkout. Cancellation and refund help is handled through /refund, billing@glink.so, or support@glink.so.
Support and enforcement
Glink Product Engineering owns support triage. Abuse, security, billing risk, or spam-risk cases may lead to temporary account restrictions, lifecycle suppression, or escalation to the platform owner.
Owner, SLA, and escalation
These contacts are the public routing contract for Glink support, trust, billing, and security requests.
- Owner
- Glink Product Engineering
- Escalation owner
- Kitze / Glink platform owner
- Primary support
- support@glink.so
- Security contact
- security@glink.so
- Privacy contact
- privacy@glink.so
- SLA
- First human response within 1 business day; urgent security and billing issues are triaged the same business day.